Greetings,
This refund policy is valid for any project started later than September 5 2020. Once part of the payment has been made for a project, the refund policy will remain the same for that project and no change can be applied until its completion.
About the refund application for projects
For a refund application for a project to be approved, several clear reasons are needed to demonstrate that the program or service is not working and cannot be brought into the final version as discussed. However, projects are analyzed and accepted only if we are sure that they can be completed, that we have enough experience and documentation about it.
When a refund request can be valid
When a refund request cannot be valid
Return policy last updated on September 5, 2020.
Envato has its own return policy for products purchased from their marketplace. Please visit Envato Refund Policy for more details.
Return policy last updated on September 11, 2020.
When we can accept a refund:
When we cannot accept a refund :
Return policy last updated on September 11, 2020.
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